Business to Business Orders (B2B)

OverView

The following maps out the TBM Solution process when shipping order to DC's (Distribution Centres). In advance of shipping to a DC TBM Solution must hold a copy of the DC's vendor manual. 

NOTE: Distribution Centres (Amazon, Boots, HutGroup, Arnotts, Brown Thomas, JustMyLook etc etc)

Process

This information is available to be passed to your integrated sales channels, such as your website. To track an order on MYTBMHUB. 

• Upload the order into MYTBMHUB (section 9b)

• Load the order status Awaiting confirmation
  
  • When the order is raised in the system 
  • Click Orders 
  • Click Box 
  • Click Bulk Actions 
  • From the drop down select "Mark awaiting confirmation" 
  • Click "Go" 
• Add the relevant paperwork 
  • Commercial invoice 
  • Labels 
  • Packing instructions
• Packing notes 
  1. Click Orders 
  2. Actions 
  3. Details - Scroll down to packing notes. Here you can enter the booking reference and time slot required by the DC. 

Our CS team will follow up once the shipment is packed with the weight & dimensions. B2B orders should include a packing list. When creating a B2B order, please inform our Client Services Team (CS) that a packing list will be necessary. 

If the distribution centre needs a timed delivery, the details (date and time) will need to be provided to the CS Team and included on your packing note. 

When you see that all the relevant steps have been completed in the vendor packing instructions, you should release the order. 

• Release the order: 
  • Click "Orders"
  • Tick Box on order
  • Click "Bulk Actions" 
  • From the drop down select "Mark Confirmed" 
  • Click "Go"